All orders outside the contiguous US must be processed manually. We do not currently offer online ordering for these areas. Please contactinfo@turnerfineart.comor call us at +1 (307) 734-4444 to start your order.

Our goal is to connect you with the perfect artwork for your space. Sometimes that means trying it out. If you are in the Jackson Hole area, we may offer an at-home trial for original artwork. Terms for at-home trials include a maximum trial of 48 hours, 25% deposit, and to leave all purchasing details with the gallery. If the piece is not returned after the agreed-upon time, you will be charged the full amount of the artwork. Providing this service is subject to the gallery’s discretion.

As soon as the artwork leaves the gallery, you will take on sole responsibility of the artwork and the risk of damage. If the piece is damaged at any time, you agree to pay the full amount of damage.

If you’re interested in original artwork but the frame doesn’t suit the style of your home or office, please email info@turnerfineart.com or call +1 (307) 734-4444. We are happy to discuss possible solutions.

A number of our artists accept commissions. Please contact us at info@turnerfineart.com or call us at +1 (307) 734-4444 to discuss your needs. Accepting a commission and timing is up to the discretion of the artist.

Shipping costs are determined by the artwork, quantity, size, timetable, and packaging requirements. All shipping costs are provided online. Shipping costs include insurance during transit to you.

Open edition prints:
Shipping fees are included in the cost of the print.

After placing your order, you’ll receive an email confirmation with the details of your purchase. A follow-up email with tracking information will be sent once your order has shipped, so you can follow its journey to you.

Because each piece of original artwork is unique, we recognize this value when shipping. Shipping each art piece is assessed for factors such as:

• Fragility (medium, framed with glass, etc.)
• Size
• Value
• Pickup conditions
• Mode of transport
• Environmental factors such as climate
• Final destination requirements

Each requirement is factored into the appropriate container and cushioning system for ensuring damage-free shipment.

For items shipping from the gallery, you can estimate the arrival of your artwork by adding the processing and transit times.

Your order will be processed and packaged within 5-8 business days. We are a small team, so we appreciate your patience as we carefully package your artwork for a safe delivery. Items are generally shipped via FedEx Ground which takes 1-7 days depending on your location.

Exceptions are made for larger or heavier pieces that may require a crate or other shipping methods.

Additionally, if the artwork is part of a new exhibition, we may ask to hold the artwork until the end of the show. If you agree, we will then package and ship out the artwork to you upon the show’s completion.

Our open-edition canvas prints are printed specifically for each order. Once payment is received, the process can take up to 2-4 weeks for production, framing, and shipping. The print will ship directly to you from the printer.

Currently, online ordering of sculpture is only available for local pick-up. If you need a sculpture shipped, please email info@turnerfineart.com or call us at +1 (307) 734-4444. We are happy to accommodate you with shipping. We will need to determine the best shipping method and get back to you with the estimated costs.

Of course! When going through the online checkout, simply select Local Pick-up to do this option.

Online orders are processed together. In order to offer you quality service, we combine similar items in one shipment subject to the processing times of all items in the shipment.

If an unexpected delay should occur that prevents available items on your order from shipping when expected, you may specifically request that the available items be shipped separately. This may incur additional shipping fees.

If your artwork has been damaged, please take photos to document the damage and immediately contact us within five days at info@turnerfineart.com or call us at +1 (307) 734-4444. We will work with you to address the issue.

If you have purchased artwork online and the artwork has not been shipped out, you may cancel the order for a refund. You must contact us at info@turnerfineart.com or call us at +1 (307) 734-4444 to make the cancellation.

If you have received the order, artwork must be returned within 21 days. If you wish to return an item, you must notify and receive confirmation from the gallery by emailing info@turnerfineart.com or calling +1 (307) 734-4444. All goods and packaging must be returned in their original condition, securely wrapped.

All returns are at your own risk and cost. If the item is returned to the gallery damaged or you do not return the goods to us, you are still liable for the cost.

After our gallery has received and inspected the art, we will credit your credit or debit card with the full purchase price of the goods returned no later than 30 days from the date of receipt.

Commissions:
You may not cancel orders for artworks commissioned by an artist unless otherwise agreed to by the artist.

Open edition prints:
Canvas prints are not returnable.

Our prints are products of the individual artists and undergo a rigorous set up and proofing process with a professional fine art printer to insure a quality reproduction. Additional print offerings are evaluated on an ongoing basis. If you have a suggestion, please email info@turnerfineart.com and we will take it under consideration.

Note: all copyrights are held by the artist. Making prints of artwork without a copyright or the artist’s permission is illegal.

Open-edition canvas prints may be ordered in different sizes proportionate to the original. Please either email info@turnerfineart.com or call +1 (307) 734-4444 to discuss your needs.

All of our canvas open-edition prints have framing options whereas our limited-edition prints only have a few options provided. Please refer to each print to see the framing options available.

If you’re in Jackson Hole and need an art piece framed, we recommend our storefront neighbors, Fort Frame & Art.

Our email newsletter is the best place for exhibition and new artwork announcements. You can sign-up for it here. We also post announcements on Facebook and Instagram, if you’d like to follow us there.

First of all, we are honored! It is our intent to provide a space that inspires your spirit. We would appreciate a review either on Google or Facebook, or anywhere else you typically leave reviews. Leaving a review helps others learn more about the work we do. Thank you!